A valid passport is required for the USA, Canada, Britain, Australia, and all other EU nations. For information about acquiring/renewing a US passport, please see http://travel.state.gov/content/passports/en/passports.html
Visas are not required for travel from USA, Canada, Britain, Australia, and all other EU nations. If arriving from a different nation than those listed, please check with your local embassy for more info.
The national currency of the Dominican Republic is the Dominican Peso (DOP) and although the exchange rates tend to fluctuate they generally hover around:$1 USD = 50 RD$*€1 EURO = 55 RD$**subject to change For exact exchange rates and more currencies please visit: http://www.xe.com/currencyconverter Throughout the country, the USD is generally accepted, though it is recommended to have some pesos handy for tips and other purchases.
Cancellations depend completely on the retreat that you have booked. Please contact your retreat host for more information.
Samaná International Airport (AZS) is the closest airport, though flights are quite limited and only come through select cities. Santo Domingo International (SDQ) is the airport that is recommended. Our private shuttle service will be awaiting your arrival. It is a 2.5-hour shuttle ride from Santo Domingo.If neither of the above airports work for you or your dates, it might be worth considering a flight into Punta Cana International (PUJ), a 4.5-hour drive away. Separate accomodations will need to be made in advance with your retreat host.
Driving in a foreign country can oftentimes be a stressful and overwhelming experience for those not accustomed to the somewhat chaotic conditions that can be found here. We usually recommend going with a Taxi service unless guests are feeling adventurous and have some knowledge of Spanish.If you’re up for it, renting a car can give you a little more freedom to move around and see more of the country. We advise such travelers to only use reputable companies when renting and to make sure to find out whether insurance is included in the price that has been quoted to you.The Treehouse parking lot is free of charge for all our guests and is located at the entrance of the property.
Cibukan is located on its own mountain, surrounded by a very loyal and tight-knit community of locals that help preserve the peace and tranquility of El Valle (The Valley). Many describe it as a paradise and it truly is a safe haven. Unlike other resorts in other parts of the Dominican Republic that discourage you from interacting with anyone outside the resort, we strongly encourage you to go out into the community and meet and interact with the locals and get to know them. They are an invaluable part of the experience and genuine, authentic cultural exchange is something in very short supply these days so please take advantage of the opportunity!The resort staff consists of some of the friendliest and most genuine members of the community. They truly are world-class. We stand by them 100% and you can count on them treating you like family. We have an amazing security team that is positioned at each gate throughout the night.The airport shuttles are ran by a good friend of ours. You will very likely see other retreat guests at the airport since everyone arrives on the same day. Once you arrive, you will see a driver with a sign that says “Cibukan.” Each shuttle will fit 8-10 people so you will have plenty of time to get to know each other on the drive over.
No, honestly.We’ve got a large collection of bottles of bug spray that people have left with us, surprised by the lack of bugs and mosquitos that they were expecting to find here. We are in the jungle so I definitely can’t guarantee you won’t see the occasional beetle, lizard, or snail, but there really are virtually no mosquitos and there are a few things that contribute to this and the general lack of bugs:
● We have a large population of fruit bats that eat mosquitos and moths and keep insect levels low● There is no standing water at the project● All of the rooms and the main areas are elevated high above the jungle floor● We regularly fumigate with an organic spray
All of our beds have a mosquito net over the beds to keep out bugs and moths at night, this is more for peace of mind more than anything else.
Many people are surprised that iguanas are the largest “wild” animals you’ll find on the island. Aside from domesticated farm animals, most animals and creatures on the island are quite small and mild.It’s mostly just birds, butterflies, frogs, toads, lizards, turtles, and snails. There’s nothing poisonous or venomous to worry about on the entire island. Snakes and spiders are very rarely seen at the project.
The villas have been designed to flow down the mountain in a way that provides privacy as well as expansive ocean views. They are incredibly sturdy and made out of concrete and natural materials.Each villa has privacy curtains, a comfortable bed with a mosquito net, and a locking chest for your valuables.
Our bathrooms at Cibukan are simple and clean. Each villa has a private bathroom with a cold and hot water shower, sink, and toilet. We also have community bathrooms and showers around the property.
Yes. There are several 110v electrical outlets in each room. Please refrain from bringing or using large appliances as you may overload the circuit.
Yes. The rooms have a locking chest to store your valuables, however since you are traveling to a foreign country and will be engaging in a variety of outdoor physical activities, we do not recommend bringing any extra valuables beyond what you need for your trip. We discourage bringing any expensive jewelry or non-essentials, basically anything that cannot be easily replaced.
Yes. Wifi is available enough to check emails and communicate with others.
In town, there is cell phone coverage (extra charges may apply – call your carrier to get an international plan before traveling to save money). At Cibukan, there are a couple of pockets of coverage depending on the weather. Cell phone coverage is not reliable at Cibukan. On excursions, cell phone coverage is hit and miss. In case there is any emergencies your family could contact you via the reservations team. They will forward the message to the front desk.
We are proud to offer a plant-based menu, using locally sourced ingredients and fresh produce. Each day we feature freshly made meals that can accommodate most diet preferences. Our ever-growing menu is inspired by both the land and people from the region. Feel free to let us know any dietary preferences or requests when booking, we are always happy to accommodate.
All-inclusive includes all meals, filtered spring water, kangen water, and juice. Beer, Wine, and Imported alcohol are typically not included but depends on the retreat you attend. All taxes and resort fees are included. Airport transfers are usually included depending on the retreat you attend. There is no mandatory charge for gratuity. Spa services will have an additional charge and can be placed on your room tab.
There are many activities you can do while in the area. Some are included and some have extra charges depending on your package. Some nearby activities include:⁃ Samana Zip-line located in the valley)⁃ Bike ride through jungle and beach⁃ Horse ride to a waterfall (Cascada Limon)⁃ Whale watching (mid-Jan – mid-Mar)⁃ Off-road Playa Rincon Tour ⁃ Snorkeling + Boat Trip Playa Fronton⁃ Shopping in town (20 min away)⁃ Scuba diving⁃ Bird watching⁃ Night games⁃ Whale watching (mid december through late march)⁃ Relaxing around the fire pit⁃ Stargazing at night
Bring sandals or shoes that you can get wet. Flip flops are fine, but if you want to do bike rides and walks, etc we recommended sandals that cover your toes.
Make sure to bring:– Original passport– Spending money– Beach towel– Headlamp– Travel Insurance strongly recommended (and purchasable online)– Waterproof jacket/rain poncho– T-shirts– Shorts– Swimsuit– Sunscreen– Toiletries– Personal medication– Light sweater (November – May) Optional: – Your favorite snacks and comfort foods (and a sealable container!)– Close-toed sandals– Sun hat– Camera– Day pack– Sunglasses– Binoculars– Baby wipes– Insect Repellant– Goodies for the kids at the village (staff always appreciates a treat or two also)
While at the Cibukan, tours/excursions and bar drinks can be paid for with cash or credit card. Credit Cards are very rarely accepted in this area so you’ll most likely need cash for any purchases you make outside of the resort.
If your primary currency is USD, your dollars will be accepted pretty much anywhere you go. We take both USD and Dominican Pesos (RD) at The Cliffs Hotel, but we are unable to give cashback from a card and we are unable to exchange currency for you.If you think you’ll be spending a lot of cash while outside the resort it may be worth converting your USD to Pesos ahead of time at the prevailing rate. Doing this will allow your cash to go roughly 15%further than it would otherwise, but in order to reap this benefit, you’ll need to make sure you exchange your money at the prevailing, commission-free rate.Again, this is roughly 50 Pesos to the Dollar.If you fail to exchange money ahead of time most places will usually treat your dollar as if it were 45 Pesos to the Dollar.PLEASE NOTE: Dominican Pesos are not the same as Mexican Pesos. If you show up with a bunch of Mexican Pesos there won’t be much we can do other than offering our sympathy and a free shot of tequila.
Cibukan collects credit card payments at the restaurant and for anything needed at the resort including excursions. We do not supply “cash back”. For the extra random expenses, while out touring the city, getting ice cream or buying souvenirs, we suggest bringing a couple of hundred USD worth of DOMINICAN Pesos. If you don’t bring quite that much and need more, there are bank ATM’s in Samana. We can order a taxi service for you to get out into Samana – it is about $20 USD each way.
We do not have any mandatory charges for tipping or gratuity, and we do not expect anyone to tip unless they have received exemplary service. For those wishing to give, here is a very loose guide as to how much of a tip would be appropriate in different circumstances:– For services that take no more than a few minutes such as taking bags to your room or other small gestures, a small $1-2 tip is appropriate.– For anything requiring a longer span of attention and service, such as your taxi or guides on the Zip Line, a $5-10 tip would be appropriate.– For anything that requires extensive attention and service such as guiding for all-day excursions, a $10-20 tip is appropriate. Once again, these are just guidelines, please give what you feel is appropriate. Our staff works hard and is considerate of every guests’ experience. If you would like to tip our staff, there is a tip box at the bar that gets shared between all of our workers and you can leave a tip there for everyone at the end of your stay if you wish.